Shipping Policy & Methods
Typically sent with USPS or UPS Ground.
USPS is required for all deliveries to PO Boxes and military addresses.
Typically sent with UPS Worldwide or DHL International Express. Rate based on delivery address.
International Orders may be subject to import taxes, customs duties, and fees levied by your country’s customs department upon arrival. The recipient of the order is the importer of record and is responsible for all import fees, as well as complying with all laws and regulations of the destination country. Bumpology does not collect duties and taxes and cannot provide any information on the cost of duty and taxes. Customs policies differ from country to country. If you have any questions, please contact your local customs office for more information.
We do not collect or require any taxes outside the jurisdiction of the United States of America. Any taxes required by your local laws will be your responsibility.
International shipping can typically take anywhere from 15-25 business days dependent on the destination. Please take into account customs clearance as well. Bumpology strictly follows all national and international regulations regarding the sale, purchase, and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States or abroad. Please note that refunds will not be issued for any order that is refused or abandoned by the intended recipient, or orders that can't be delivered due to an address error.
Please allow up to 5 business days processing time for your order to ship.
Rush Handling is an additional service to provide a quicker turn-around time for fulfillment. This will ensure your order is processed within 1 business days, but it is NOT an alternative to expedited shipping. Please note orders are not fulfilled on the weekends or national holidays when offices are closed, and it must reach the mail cut off time frame (10 AM Pacific Standard Time (PST)).
All delivery times are estimates. Bumpology is not responsible for delays in delivery due to events beyond our control. Bumpology makes no guarantees regarding delivery times.
We cannot guarantee replacement of lost or stolen packages if the order tracking indicates delivery is complete and successful.
A $15 Non-Delivery Fee will be charged for refused shipments. Refunds will not be issued on refused packages until the order has returned to our warehouse. Shipping costs will not be refunded for returned packages.